Botsford Hospital
28050 Grand River Ave.
Farmington Hills, MI 48336-5919
(248) 471-8000
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Patient Rights

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Addressing Your Concerns

Your questions or concerns about your health care and your rights as a patient are important to us. We believe that it is most effective to address patient or family concerns when and where a problem arises. We consider each concern and opportunity to improve. We always want to exceed your expectations; therefore, we encourage you to share your concerns with your caregivers as they arise. If your caregiver is unable to satisfactorily address your needs and meet your expectations, management staff is available to assist. Please ask to speak to the department supervisor or manager during normal business hours.

Patient Rights Advocate

File a Complaint

At any point in this process, a complaint can be filed with the Michigan Department of Consumer and Industry Services. A detailed written complaint with as many facts as possible can be sent to: