Botsford Hospital
28050 Grand River Ave.
Farmington Hills, MI 48336-5919
(248) 471-8000
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Guide to Your Medical Bills
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Frequently Asked Questions

When are these prices effective?
The estimated prices provided became effective August 2014. The estimated prices are reviewed periodically and subject to change.

What services are included in my hospital bill estimate?
Price estimates for your medical needs include routine care and recovery.  

What services are NOT inclued in my hospital bill estimate?
It does not include the services listed below.  You may receive statements from other providers for the same date of service.  The list below includes some of our most common providers and contact information:

  • Botsford Outreach Lab
    (866) 226-9960

  • Community EMS/Parastar
    (800) 549-2944

  • Anesthesia Revenue Management
    (800) 758-7226
  • Botsford Medical Imaging
    (855) 834-0077

  • Botsford Clinic System
    (866) 220-9960

  • Physicians Billing Service
    (866) 321-8433

What does “uninsured” or “underinsured” mean?
It means that you do not have any insurance coverage, an insurance that has a high deductible or an insurance that may not cover all services.  The patient may be liable for all or part of your stay or visit.

Why don’t the pricing estimates on the website apply if I have insurance?
These figures are estimates of what an “uninsured patient” should have to pay.   If you have insurance or some other form of medical coverage, your out of pocket expenses typically include a deductible, co-insurance, copay and /or non-covered services.   The price quotes for your services are based on the contract terms negotiated by your insurance company with Botsford.

What if the procedure I am looking for is not on the website?
Botsford Customer Service department will be happy to provide you with a price estimate.  If you need additional information or clarification on a charge or procedure, please contact a representative at (800) 701-9960,   Monday through Friday 8:00 am to 6:00 pm.

When I call for a pricing estimate, what information will I need?
In order to provide you with the best estimate of your financial responsibility, it is encouraged to have the following information:

What payment options or discounts does Botsford Health Care offer?
Botsford Customer Service Department offers many options to assist the patient from Uninsured Discounts to assistance in applying for insurance.   Our programs include but not limited to, short and long term low- interest loans, assistance with applying for Medicaid, Affordable Health Care Insurance Plans, and Charity Care programs.  If you would like more information on these programs, please contact Botsford Customer Service at (800) 701-9960